1. Who I am
I am Jane Gracey, a qualified therapist providing online therapy to adults across the UK.
• Practice name: About Me Therapy
• Website: https://aboutmetherapy.co.uk
• Email: info@aboutmetherapy.co.uk
• Professional body: British Association for Counselling and Psychotherapy (BACP)
I am the data controller for any personal information you share with me.
⸻
2. Your privacy matters
As a therapist, I take confidentiality and data protection very seriously.
This Privacy Policy explains what personal data I collect, how I use it, how I store it, and your rights, in line with UK GDPR and BACP professional standards.
⸻
3. What personal data I collect
a) When you contact me
When you use the contact form on my website or email me directly, I may collect:
• Your name
• Your email address
• Any other information you choose to include in your message
Please note that enquiry messages may contain personal or sensitive information, including mental health information.
⸻
b) If you become a client
If you begin therapy with me, I may collect and process special category personal data, including:
• Mental health information
• Session notes
• Assessments and correspondence
• Appointment records
• Payment records (where applicable)
⸻
c) Website data
My website may collect limited technical data such as:
• IP address
• Essential cookies required for the website to function
⸻
4. Why I collect your data (lawful basis)
Under UK GDPR, I must have a lawful basis for processing your data. I rely on the following:
• Contract – to provide therapy services you request
• Explicit consent – to process mental health and special category data
• Legal obligation – for tax, accounting, or professional requirements
• Legitimate interest – to respond to enquiries and manage my practice
You may withdraw consent at any time where applicable.
⸻
5. How your data is stored
I take appropriate steps to keep your data secure.
• Emails are accessed via Office 365
• Session notes are stored as Word documents on a password-protected computer, accessible only to me
• No therapy sessions are recorded
• Reasonable technical and organisational measures are used to prevent unauthorised access, loss, or misuse
⸻
6. How long I keep your data
I retain personal data only for as long as necessary and in line with professional and legal requirements, including BACP guidance.
• Enquiry emails are not kept long-term and are deleted once no longer needed, unless therapy proceeds
• Client records are kept for 7 years after therapy ends
• Financial records are kept for 6 years to meet tax obligations
After these periods, data is securely deleted.
⸻
7. Confidentiality and its limits
Everything shared in therapy is treated as confidential.
Confidentiality may be broken only if:
• There is a serious risk of harm to you or others
• Disclosure is required by law
• Required by professional or ethical obligations
Where possible, this would be discussed with you first.
⸻
8. Sharing your data
I do not sell or share your data for marketing purposes.
Your data may be shared only when necessary, for example:
• With my clinical supervisor (anonymised)
• With professional indemnity insurers
• Where legally required
Any third parties involved are GDPR compliant.
⸻
9. Online therapy
Online therapy sessions are provided via Microsoft Teams.
• Sessions are not recorded
• Care is taken to use secure settings and protect confidentiality as far as reasonably possible
⸻
10. Your rights under UK GDPR
You have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion (where appropriate)
• Restrict or object to processing
• Withdraw consent
• Make a complaint to the Information Commissioner’s Office (ICO)
More information is available at www.ico.org.uk.
⸻
11. Cookies
This website uses essential cookies only, which are necessary for the website to function properly.
No unnecessary tracking cookies are intentionally used.
You can control cookies through your browser settings.
⸻
12. Changes to this policy
This Privacy Policy may be updated from time to time.
The most recent version will always be available on this website.
⸻
13. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Jane Gracey
Email: info@aboutmetherapy.co.uk